If you wish to cancel your order, you must inform us within 24 hours of placing the order. After this period, we reserve the right to refuse cancellation requests if your order has already been processed.

Contact

Shop Name: ByVelour
Address: Weena 690, Rotterdam, 3012CN, Netherlands
Email: support@byvelour.com
Phone: +48 459 057 025

Or use our contact form, which you can find here.