Contact

We appreciate your feedback, questions, and suggestions.

At ByVelour, we strive to provide you with the best possible service and support. Please contact us through one of the following options:

Customer service

Our dedicated customer service team is available for any questions or concerns you may have. You can reach us via:

You can also use the contact form below.

Working hours

Our customer service usually responds within 24 hours. We are available at the following times:

  • Monday – Friday: 08:00 – 20:00
  • Saturday & Sunday: 12:00 – 18:00

Contact form

Alternatively, you can fill out the form below. Our team will respond to your message as quickly as possible – usually within 24 hours.